Shipping policy

Processing Time

We will process and ship your order within 1-3 business days after you place it. Please note that processing times may be delayed due to stock availability, holidays, or promotional events. Once your order has been shipped, we will send you a confirmation email with a tracking number, allowing you to track your package anytime.

Shipping Methods & Delivery Times

We offer a variety of shipping methods depending on your location and order weight. Typically, domestic shipping takes 3-7 business days, while international shipping takes 7-15 business days, depending on local logistics conditions.

Shipping Fees

• Domestic Orders: Free shipping on orders over $60. For orders under $60, shipping fees will be calculated based on your location and order weight and will be displayed during checkout.

• International Orders: Shipping fees for international orders will be calculated based on the destination country and the weight of the order. You can view the exact shipping cost at checkout.

Order Tracking

Once your order has been shipped, we will send you an email with a tracking number. You can use this number to track your package in real-time. If you encounter any issues, feel free to contact our customer service team.

Shipping Delays

While we do our best to ensure timely delivery, unexpected delays may occur due to factors beyond our control, such as weather, holidays, or customs inspections. We appreciate your patience, and if any issues arise, please contact our customer service team for assistance.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact our customer service team within 48 hours of receiving your package. We will work with the shipping carrier to resolve the issue as quickly as possible.

Customer Support

If you need to modify or cancel your order, or change your shipping address, please contact us as soon as possible before the order is shipped. Once an order has been shipped, we will not be able to make any changes. Our professional customer support team is here to help you with any shipping-related inquiries.